Our vision
At Shipup, since 2016, we’ve been helping brands keep their promises — long after the buy button is clicked. We empower e-commerce retailers to take control of the most unpredictable part of their customer journey : the post-purchase experience. By doing so, they build stronger brand loyalty, reduce customer support cost and make customers happier.
Our ambition for 2026 is clear : to become the best-in-class and simplest post-purchase solution for mid-sized online retailers.
Our ambition for 2026 is clear : to become the best-in-class and simplest post-purchase solution for mid-sized online retailers.
300+
Active brands
115M+
Online shoppers
75M+
Parcels tracked over
the past 12 months
the past 12 months
15+
Countries of operation
Our culture
At Shipup, people join us and stay because they value a caring environment where everyone supports each other, and where trust and respect are at the heart of how we work. Here, you’ll find real ownership: everyone is empowered to make decisions and see the impact of their work. Our flexible way of working lets you balance your career and your life, so you can do your best work without sacrificing what matters to you. We believe that when people feel good, supported and trusted, they do great things together and that’s what makes Shipup special.
Our Values
The Shipup project was built upon five core values and every Shipup collaborator influenced them. These values establish a framework that guides employee behavior and decision-making.
Life at Shipup
50+
Coworkers
50/50
Employees split between Paris and remote
25%
Managers
20%
International profiles
Our benefits & perks
We’re committed to adapting to everyone’s needs, offering a truly hybrid environment where you can work in the way that suits you best. For us, it’s essential that you feel good personally before anything else so that you can make the professional impact we believe in.
Flexible and hybrid remote working
At Shipup, every employee is free to choose their remote working schedule, whether they are based in Paris or elsewhere in France all year round. The only requirement for all employees is that they reside in France and attend our few specific gatherings organised throughout the year.
IT equipments : Additional screen, mouse, keyboard, etc
Shipup allows employees to work remotely from another country 3months max per year
Remote perks
→500€ work from home set up : desk & chair
→Funding for a coworking space (based outside Ile-de-France)
→Travel expenses covered during mandatory gatherings or team gatherings
Onsite perks :
→Private office in Paris with 18 seats
→Quaterly Team Buildings : activity per team paid for by Shipup (escape games, pottery, karaoke, axe throwing, theater outings, sports events..)
→ Breakfast, Random Lunch (every two weeks, Shipup finances meals for employees who wish to participate, and groups are formed at random to gather employees together), Afterwork and Activities (massages, first aid training..)
IT equipments : Additional screen, mouse, keyboard, etc
Shipup allows employees to work remotely from another country 3months max per year
Remote perks
→500€ work from home set up : desk & chair
→Funding for a coworking space (based outside Ile-de-France)
→Travel expenses covered during mandatory gatherings or team gatherings
Onsite perks :
→Private office in Paris with 18 seats
→Quaterly Team Buildings : activity per team paid for by Shipup (escape games, pottery, karaoke, axe throwing, theater outings, sports events..)
→ Breakfast, Random Lunch (every two weeks, Shipup finances meals for employees who wish to participate, and groups are formed at random to gather employees together), Afterwork and Activities (massages, first aid training..)
Mental & physical health
→33 paid days off
Wellpass :
Get access to thousands of gyms and well-being activities around the world with a discount.
Moka care :
To make you feel well by taking care of your mental health, we offer 4 sessions per year of individual therapy sessions conducted by experienced professionals. These sessions are tailored to your specific needs and are conducted in a private and confidential setting.
Alan :
Health insurance, you will have the option to activate it or to opt out.
Subrogation :
We advance and manage social security daily allowances to simplify our employees' lives and spare them this process.
Wellpass :
Get access to thousands of gyms and well-being activities around the world with a discount.
Moka care :
To make you feel well by taking care of your mental health, we offer 4 sessions per year of individual therapy sessions conducted by experienced professionals. These sessions are tailored to your specific needs and are conducted in a private and confidential setting.
Alan :
Health insurance, you will have the option to activate it or to opt out.
Subrogation :
We advance and manage social security daily allowances to simplify our employees' lives and spare them this process.
Other benefits
Swile :
€8 of meal vouchers for each full day worked
Green transportation :
€44.40 / month credited to your Swile account/card to help you to finance a part of your home-work journey.It works for any electric shared fleet, car-sharing, bicycle (purchase, maintenance, equipments, mileage allowances) or public transport.
€8 of meal vouchers for each full day worked
Green transportation :
€44.40 / month credited to your Swile account/card to help you to finance a part of your home-work journey.It works for any electric shared fleet, car-sharing, bicycle (purchase, maintenance, equipments, mileage allowances) or public transport.
Gatherings
Global offsite :
A three-day event held outside of Paris, bringing together colleagues from Paris and remote locations. It's all about having a blast – no work, just fun! The main goal is to unite and enjoy cultural, entertaining, and celebratory activities together once a yearWant to have a look at the 2024 offsite ? Check it out! 🎬
Team offsites :
Getaway for each team, lasting 2 days with workshops, city tours, meals at cool restaurants, and fun activities. That help us bond and also dive into those big topics that need teamwork, brainstorming, and time. South of France, London, Amsterdam, Dijon, Gand, etc.
Team in Paris :
Team(s) come to Paris to collaborate and do one team-building activity in the evening.
Plenary session :
Company-wide meeting in Paris to kick off the year, followed by an optional drinks in the evening.
Christmas party :
Company-wide event in Paris to celebrate the end of the year.
A three-day event held outside of Paris, bringing together colleagues from Paris and remote locations. It's all about having a blast – no work, just fun! The main goal is to unite and enjoy cultural, entertaining, and celebratory activities together once a yearWant to have a look at the 2024 offsite ? Check it out! 🎬
Team offsites :
Getaway for each team, lasting 2 days with workshops, city tours, meals at cool restaurants, and fun activities. That help us bond and also dive into those big topics that need teamwork, brainstorming, and time. South of France, London, Amsterdam, Dijon, Gand, etc.
Team in Paris :
Team(s) come to Paris to collaborate and do one team-building activity in the evening.
Plenary session :
Company-wide meeting in Paris to kick off the year, followed by an optional drinks in the evening.
Christmas party :
Company-wide event in Paris to celebrate the end of the year.
Open positions
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.